Privacy Policy

This privacy policy ("policy") will help you understand how FineKnobs ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.fineknobs.com ("website", "service"). 

We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit, order, register, subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat or provide us with feedback on our products or services on our website, we may collect the following data appropriate to your experience with us:

  • Your IP address.
  • Your contact information including physical address, phone number and email address.
  • Your payment method information if you ask us to retain it.
  • Other information such as interests and preferences to help you with your shopping experience.
  • Data profile regarding your online behavior on our website.

Why We Collect Your Data

We are collecting your data for several reasons:

  • To properly complete you order in the manner you stipulate.
  • To better understand your needs.
  • To improve our services and products.
  • To send you promotional emails containing the information we think you will find interesting.
  • To contact you to fill out surveys and participate in other types of market research.
  • To customize our website according to your online behavior and personal preferences.

Safeguarding and Securing the Data

FineKnobs is committed to securing your data and keeping it confidential. FineKnobs has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such information. In addition, all financial/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

In the event of a data breach, and in compliance with the Fair Information Practice Principles, we will notify you via email with 7 business days of a data breach and we will notify the users of our website with an in-site notification with 7 business days.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. If you disable cookies, some of the features that make your website experience with us more efficient may not function properly.

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links FineKnobs is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you. 

FineKnobs will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might provide your personal information to another party if the law forces us.

Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

Our CAN-SPAM Policy

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages and gives recipients the right to have emails stopped from being sent to them.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To comply with CAN-SPAM, we:

  • Do not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or web site headquarters.
  • Monitor third-party email marketing services for compliance if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the form located on our contact us page.